Western Hotel Galway Gift Vouchers

Absolutely! There’s plenty of room to type a custom message to be sent along with your gift card

Great! We look forward to welcoming you.

Simply print the Gift Card (or show it on your phone) to a member of our friendly team at Reception and they’ll credit your account with the value on the card which you can use to pay your hotel stay in full or part (depending on amount).

You have to have your unique Gift Card code to check your available balance and to use the card.

This will look something like 1234-A456-7B1C and will be shown on the email you received and on the voucher to print off.

You don’t have to spend it all at once, you can check your balance available here

Of course!

You can check your available balance here. When your gift card is used, your balance will be updated by our staff.

Your Gift Card will expire 5 years after purchase so don’t worry, you’ve plenty of time to plan your stay with us! The expiry date is printed on the Gift Card voucher (in the email you received).

No, unfortunately codes cannot be used on our online booking engine currently.

However, if you wish to book using your code please simply contact us, either by phone or email, confirming your unique code, name and email, and we’ll check your gift card details to apply against your booking.

You can also just present your voucher for payment against your bill when checking in or settling your bill in person at the Hotel.

You can check the box on the gift card purchase page if you wish to receive a delivery notification.

It’s your responsibility to keep your gift card safe and you should treat it like cash.

However if you’ve lost your gift card voucher, we may be able to help and reissue it if you can confirm your details, Name, Email Address Card was sent to, who sent it and the date (approx) it was sent. 

For security, and to prevent fraud, we may seek proof of ID before reissuing a gift card email, or proof of purchase (copy of receipt from purchaser).

Where we have doubt or details do not match, we may not reissue the card, and are under no obligation to do so…so please do try to keep your Gift Card safe!